Planned IT Disaster Recovery Testing… Up Date November 9

(Up date November 9, 2016)

Hi Everyone,

 Apologies if you have received this communication already, but I wanted to take the opportunity to formally relay the Informatics’ approach for this weekend’s SA DR exercise.

 It is my understanding that SA will be doing this test every year around the same date.

 As we have yet to experience a successful test, AEP Informatics is opting out of formally participating in this DR exercise.

 For the most part we will be leaving systems up and gracefully disabling some web services – connecting to other Ministries/Systems – as a precautionary measure to ensure that the transactional integrity of our production systems is preserved.

A fan-out text messaging process –cascading to our vendor technical leads – has been arranged for important milestones over the weekend.

This will help ensure an awareness of what has transpired prior to start of business on Monday and allow us to re-enable and monitor web service health and general connectivity.

Please don’t hesitate to ask if you have any additional questions.

 Cheers,

Ryan

 


 

Informatics Branch – IT Operations: Scheduled Service Disruption

Service Disruption: Planned IT Disaster Recovery Testing  

This e-mail is intended for staff of

Alberta Environment and Parks

Including Alberta Agriculture and Forestry, Forestry Division

Alberta Climate Change Office Status of Women

 

What is Happening and Why?

Service Alberta is planning a test of government information technology systems and services will be unavailable due to this exercise

When does this take place?

Date: Friday, November 11, 2016 – Sunday, November 13, 2016

Time: 5:00 PM – 5:00 PM

Who is affected and how?

All AEP staff will be affected

As well, the following AEP applications will be unavailable to all AEP staff and the public for the duration of the outage. (Exchange Mail, Lync, Outlook Calendar and Contacts will not be accessible through external devices such as BlackBerry’s, iPads, etc.)

However, Blackberry/ smartphone phone and texting services will not be affected

The following Websites will be available but any links back into AEP may not work:

Environment.Alberta.ca/apps/basins (Alberta River Basins Website)

MyWildAlberta.com/Hunting

AlbertaRelm.com

Aep.alberta.ca/recreation-public-use (Rec Access Public Website)

AlbertaFireBans.ca

The following Websites will not be available:

MyWildAlberta.ca

ReserveAlbertaParks.ca

AlbertaParks.ca

Affected applications will include, but are not limited to:

 

ADEPT APRS ARIS ARTS ATIPXpress CARS
CARS2 CAS CMS CRM DACS DSRT
EDS ENFOR ERKS ESAR ESD ESIS
ETS FIDO FHM FIRES FRMS FWMIS
FWS GENESIS GLIMPS GRMS GPAS IMIS
MASCOT PHAP Prometheus SCADA TPRS WATERS
WISKI VIPER Citrix Access Weather Operations

 

What do you need to do?

To help protect IT equipment, we request staff shut down and power off all computer devices, (i.e. desktops, laptops, printers, scanners, etc.), prior to the power shutdown, preferably before leaving work on Thursday, November 10, 2016

The network will be inaccessible for the duration of the outage

For more information:

Should you have questions or concerns please contact: GOA Service Desk at 780-427-1GOA (1462) or 1-888-427-1GOA